drive Archives - Gearmage Blog

Processing emails or attachments to folders easily with Mail Attachment Downloader PRO Client and PRO Server. In this post, we will explore tips that you’ll need to learn how to use the program effectively.

In addition to this post, you can always find help additional here:

- For rule docs: Refer to the feature table on the PRO page
- For rule troubleshooting: Enable and learn how to use rule tracing
- For other troubleshooting: Our knowledge base has answers
- For step-by-step guidance: THIS blog has articles that’ll guide you

If you still have questions or issues, see instructions here for contacting support.

Mail server connection setup tips

Links below will help guide you with mail server settings setup.

- Setup your mail server connection: Recommended settings for some popular email offerings such as Office365, Exchange or Google
- Use modern auth: Use modern authentication for Exchange, Office365 and Google

Still having connectivity or authentication problems? Here are a few tips:

- Firewall or some antivirus can often prevent the program from directly connecting or authenticating with mail servers. We do not have guidance here for every firewall or antivirus vendor, so check with their documentation and/or contact your IT support to get past this.
- Search our Knowledge Base for connectivity issues and how to solve them (eg. adding proxy settings in the program)

License activation or moving licenses

- PRO license activation problems: Search our Knowledge Base for activation tips.
- Moving license: Moving license from one system or account to another is easy. Just uninstall the program from the old system and move to the new one. You should be able to use the program on both the old and new systems for a short-period (~ a day).

Free to PRO: Learn to use global filter rules

Use the Global filters tab available in the PRO Server product — gives you access to more customizability of how to process each every email or attachment. This tab replaces most of the functionality in the folder/files, search and filters tabs.

The program runs through every rule (top down) for every email (if Save as .eml checkbox in the rule is checked) and every attachment. When a rule matches an email or an attachment, the email or attachment is saved, data is extracted using extraction rules and then actions in that rule are run.

The detailed blog post below will walk you through how to set this up.

IMPORTANT: READ THIS
https://gearmage.com/blog/save-emails-and-attachments-to-folders/

Rule Tracing How-To: Troubleshoot rules like a PRO

Troubleshooting Global filters has never been easier. Use Rule Tracing like a PRO to troubleshoot why your global rule filter did not work the way you thought it would.

Running for multiple accounts

This blog post explores how you can setup the program to run for multiple accounts simultaneously. This feature is only available in the PRO editions.

READ THIS
https://gearmage.com/blog/multiple-email-accounts-via-rules/

PDF tips: Save emails or attachments as PDF

With the ability to convert emails to over 50+ formats, saving emails or emails with attachments in a single file or to different formats is a breeze with PRO Server. Note that PRO Client does NOT support converting to multiple formats.

READ THIS
https://gearmage.com/blog/convert-email-attachments-to-pdf/